Shipping & Returns
DODOcase ships via FedEx and US Postal Service domestically and via Royal Mail and FedEx internationally. We update our Facebook and Twitter accounts regularly with shipping updates during periods of heavy demand.
Returns are accepted up to 45 days after original purchase date for unused products. In order to initiate a return, simply email firstname.lastname@example.org for instructions. We are able to refund the price you paid for the product, but not the shipping costs. Make sure the returned DODOcase is carefully wrapped and please get a tracking number for all return items as we are not responsible for lost DODOcases coming back to our warehouse.
Note: Monogrammed and/or customized cases are non-refundable
Our Return Address
All returns should be shipped to DODOcase 2525 Third St, San Francisco, CA 94107.
All DODOcase's are guaranteed from material defects and defects from workmanship. If you ever have any issue with our product, please don't hesitate to call or email. Your happiness is our happiness. For more detailed information please visit our FAQ and click to read more about our 230% stronger Bamboo trays.